privacy policy

Your personal information is important to us

john andrew real estate recognises that your privacy is very important and that you have a right to control your personal information. We know that providing personal information is an act of trust and we take that seriously. Unless you give us explicit consent to act otherwise, the following policy will govern how we handle your personal information and safeguard your privacy. john andrew real estate is committed to protecting your personal information and giving you choice in who can use your personal information and how it can be used. We believe that our privacy policy not only complies with relevant laws but represents industry best practice.

Using and disclosing your personal information

john andrew real estate will not use or disclose any information about you without your consent, or access your communications on our websites, unless:
a) Required by law. 
b) We believe it necessary to provide you with a service which you have requested. 
c) To implement our terms of use. 
d) To protect the rights or property of john andrew real estate, any john andrew real estate subscriber or client, or any member of the public. 
e) To lessen a serious threat to a person's health or safety.

We will not give any of your personal information to advertisers or any other organisation without your express consent.  

"Spam" (promotional email)

We will not send you "spam" (advertising information) without first asking you whether you wish to have promotional information sent to you. If you are receiving promotional information and do not wish to receive this information any longer, you may remove your name from our list either by visiting the john andrew real estate web site and following the instructions on how to withdraw your information from that site, or emailing us and asking to be removed from our mailing list. Please allow seven days for this request to be processed.

Storage and security of your personal information

john andrew real estate will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by john andrew real estate. However, john andrew real estate will not be held responsible for events arising from unauthorised access to your personal information. You can help to keep your personal information secure, by maintaining the confidentiality of any passwords used to access the john andrew real estate web site. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Links to other websites

john andrew real estate web site may contain links to third-party web sites. The linked sites are not under the control of john andrew real estate and john andrew real estate is not responsible for the contents of any linked site or any link contained in a linked site. john andrew real estate is providing these links only as a convenience and the inclusion of a link does not imply endorsement of the linked site by john andrew real estate.

If you have a problem or question

If you have any further queries relating to our privacy policy, or you have a problem or complaint, please contact us via email to admin@johnandrew.com.au

Future changes

Our commitment to make john andrew real estate web site an invaluable resource means we are constantly adding new features. Because of this, from time to time, our policies will be reviewed and may be revised. john andrew real estate reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its website.

Further information on privacy

For more information about privacy issues in Australia and protecting your privacy, visit the Privacy Commissioner's website.